Frequently Asked Questions

Customer Accounts did not carry over when we redesigned our website in June of 2023. You will have to create a new account to store new order history. We apologize for the inconvenience.

You may think you’re not receiving all of our emails, however our email frequency has gone down this year. We now only send out emails every other month or so. We post more regularly to Instagram and Facebook, so be sure to follow us there!

Another possibility is that our emails have started landing in your spam folder. Be sure to check there and mark our emails as “not spam.”

If you believe that you are no longer subscribed, you can re-subscribe using the sign-up form below in the footer of our website.

If you still believe there is an issue with your subscription to our emails, please reach out via our Customer Support form here.

We’re committed to ensuring that you are satisfied with your products, services, and overall experience at Uniquely Pure.

If you have an issue with your order, please fill out the contact form on the Customer Support page.

Note: Customer Support is available in regular working hours Monday to Friday. We will get back to you within 2 business days. Thank you for your patience.

Uniquely Pure is a vendor only at all pop-up markets listed on the Events page, unless stated otherwise. Please contact the event organizer directly with questions. You can find the event organizer by Googling the event name and date, and locating their link to apply. Please do not use the form on our Contact page to inquire about becoming a vendor. Thank you!